How to create a Customer Complaint Form in Slack for restaurants

Collects information about customer complaints and issues.

Use the Customer Complaint Form to easily gather and categorize complaints from your customers. With pre-defined categories and a description field, you can quickly identify and address issues to improve customer satisfaction.

Add the Customer Complaint form to your workspace to update it's title, add more inputs and change how it's used in by your team in Slack.

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Add this form to your Slack workspace...

Sign in with Slack to add Forms to your Slack workspace. The Customer Complaint form will be preconfigured for you.

Open this the form in any Slack channel using the slash command: /form Customer Complaint Form

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Form JSON

Want to review or test the Customer Complaint form yourself? Here is the raw JSON you can use with Slack's Block Kit builder:

{"type":"modal","title":{"type":"plain_text","text":"Customer Complaint Form","emoji":true},"submit":{"type":"plain_text","text":"Submit","emoji":true},"close":{"type":"plain_text","text":"Cancel","emoji":true},"blocks":[{"type":"section","block_id":"complaint_title","text":{"type":"mrkdwn","text":"Please provide details of your complaint:"}},{"type":"input","block_id":"complaint_category","element":{"type":"static_select","placeholder":{"type":"plain_text","text":"Select a category","emoji":true},"options":[{"text":{"type":"plain_text","text":"Product","emoji":true},"value":"product"},{"text":{"type":"plain_text","text":"Service","emoji":true},"value":"service"}]},"label":{"type":"plain_text","text":"Complaint Category","emoji":true}},{"type":"input","block_id":"complaint_description","element":{"type":"plain_text_input","action_id":"complaint_description_input","multiline":true,"placeholder":{"type":"plain_text","text":"Enter a brief description of the complaint","emoji":true}},"label":{"type":"plain_text","text":"Description","emoji":true}}]}

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